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Setting and Following up on Work Intentions
Action

Ensure Clarity of Work Tasks

Ensure everyone is on the same page regarding work tasks by fostering open dialogue and confirming mutual understanding. Providing clear instructions, documented with written summaries or action points post-meetings or email exchanges, is key. We shouldn’t underestimate how much cognitive load is spent at some places trying to understand how the manager wishes things to be done. You can reduce this cognitive load by providing clarity in your assignments to the team. This approach not only keeps all parties informed and empowered but also instils a sense of responsibility and accountability.

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