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Creating Optimal Conditions for Recall
Action

Create a Memory of Work Routines

Streamline work routines by establishing clear guidelines for tasks as this would help reduce the cognitive load on teams. Ensure essential contacts and documents are easily accessible, and create specific documentation for organising regular activities or events. Implement structured daily routines, with each project assigned its own space (like a cloud folder) for all relevant materials.

  • Try not to put too much responsibility or workload on individual employees.
  • Consider implementing emails dedicated to tasks such as “travel@yourorganisation.org”, so that tasks can easily be taken over if someone is absent.
  • Similarly, this change allows that tasks can be rotated, such as monitoring the dedicated email inbox.
  • This relieves stress and cognitive load of employees and makes documentation of events more easily accessible.

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