Back
Managing Social Relationships at Work
Action

Solve Conflicts Productively

Effectively resolving conflicts at work can lead to a more harmonious and productive environment. Here are simple steps to try to work towards solving conflicts productively:
 

  • First, assess if the conflict is significant enough to address.
  • When you do, listen attentively to everyone’s perspectives.
  • Highlight the points of agreement as a foundation for discussion, and respectfully acknowledge the disagreements.
  • Maintaining professionalism is key, and strive to create a space where every colleague feels valued and understood.

Many organisations have guidance on how to solve conflicts. If necessary, escalate to the direct manager or involve an ombudsperson only if repeated attempts at solving the conflict directly with the other person have failed.

Is this action useful?

Rate the action! Or you can leave a feedback on the tool here.

Related actions in same category